Friday, October 10, 2014

Farmers Catastrophic Response Team

Our Mobile Claims Fleet
From tornados in Missouri to hailstorms in Texas, from hurricanes in Alabama to wildfires in California, the Farmers Mobile Claims fleet continues to provide immediate claims service to customers, and also water, food, telephones, blankets, toys and helpful services to customers and non-customers alike.

The Mobile Claims Center Bus
Whenever and wherever a catastrophe strikes in the US, you’ll find Farmers Mobile Claims Center buses rolling in right behind it, ready to help you get your world back in order.

Our Mobile Claims Center buses are basically rolling high-tech customer support centers, loaded with supplies, trained pros, and advanced technology to meet victims’ needs in a time of crisis.

When you see the Farmers team, you know help is on the way. From the Mobile Claims Center, we can:

  • Get you immediate claims services
  • Print checks to help you pay for temporary hotel housing
  • Help you call or go online to connect with loved ones
  • Provide hot meals for victims, evacuees, and emergency responders
  • Hand out supplies, toothbrushes, bottled water, blankets, and toys
  • Even help families find their lost pets!
To get access to these services after a catastrophe, just approach any of our friendly and trained Claims professionals, Customer Care Vehicles, or Mobile Claims Center buses. Our mobile staff will get you the supplies and information you need, get your claim started, and connect you with friends and family.

Find the location of the Mobile Claims Center buses on twitter @FarmersResponse.

After a disaster
Please stay alert and away from dangers like:

  • Damaged roads or bridges
  • Broken or damaged power lines and gas lines
  • Broken glass, splintered wood and other sharp, dangerous objects
  • Gas fumes (open windows for ventilation, and wait to use lighters or matches)
  • Remember to cooperate with authorities. If you’re asked to stay off of phone lines, keep off emergency roads or anything else, do it. In the aftermath of a major disaster, everyone has to pitch in and do their part.

Contact your Claim Representative

After you’ve handled all of the immediate dangers, and gotten yourself and your family to a safe place, you should alert your Claim Representative with an inventory of your losses, so s/he can get started on investigating and replacing your property.

Remember to:

Do some temporary repairs to prevent any looting or further damages, if you can.
Hire a reliable contractor. Beware of fraudulent contractors who prey on disaster victims.
Please be patient, especially if there’s widespread damage in your community.

If you have any questions regarding claims or your insurance program please contact us at the Jay Greco Farmers Insurance Agency 816-228-2886.